FAQ

1. What products does Bebe Bear offer?

Bebe Bear offers a wide range of teddy bear-themed baby products, including plush toys, organic baby clothing, accessories, and home décor. All of our products are made from natural materials, ensuring comfort and safety for your little one. Whether you’re looking for baby blankets, diaper bags, or teddy bear nursery items, we have something special for every family.

2. Are your baby products safe for newborns?

Yes! At Bebe Bear, safety is our top priority. Most of our products, including teddy bear plush toys, baby clothes, and accessories, are made with high-quality, non-toxic, and eco-friendly materials. We ensure that everything is gentle on your baby’s skin while maintaining durability and comfort.

3. Where do you source your materials from?

We source our materials from trusted suppliers who specialize in natural fabrics and eco-conscious production processes. Our organic cotton, linen, and natural wool are carefully selected to ensure our products are soft, safe, and sustainable for your baby and the environment.

4. Do you offer gift sets or gift wrapping?

Yes, we offer beautifully curated teddy bear gift sets, perfect for newborns, toddlers, and families. Our gift sets include a mix of baby clothing, plush toys, and accessories, all packaged with care. We also offer gift-wrapping services to make your purchase extra special.

5. What is your return policy?

We want you to love your Bebe Bear products! If for any reason you’re not satisfied, we offer easy returns within 20 days of purchase. Please make sure the items are unused, in original packaging, and meet our return guidelines. For more details, visit our Returns & Exchanges page.

6. How do I care for my Bebe Bear products?

To keep your teddy bear plush toys, baby clothing, and accessories in the best condition, we recommend following the care instructions provided with each item. Most of our products are machine washable on a gentle cycle, and we recommend air drying to maintain their softness and quality.

7. Do you offer international shipping?

Currently, Bebe Bear offers shipping across Canada and the United States. We are working on expanding our shipping options to other countries, so stay tuned for updates!

8. Are Bebe Bear products sustainable?

Yes! Sustainability is at the heart of everything we do. We prioritize using eco-friendly materials such as organic cotton, bamboo fabrics, and other natural fibres. We also strive to reduce waste in our packaging, opting for recyclable and biodegradable options wherever possible.

9. Do you have a loyalty program or discounts?

Yes, sign up for our newsletter to receive exclusive discounts, special promotions, and early access to sales. Our newsletter subscribers also get a special discount on their first order.

10. How can I contact Bebe Bear for customer support?

You can reach our customer support team via email at info@bebebear.ca or through our Contact Us page. We are always happy to assist you with any questions regarding your order, products, or our store.